Front of House - Cherubs Kimberley

Key Details

Team/Business Area: People

Hours: 32 p/w - office-hours, Monday to Friday.

Location: Cherubs Kimberley

Line Manager: Head of Nursery and Head of Parent Experience

About Us
Established in 1993, Cherubs Nurseries is a family-run business on a mission to give all children the personalities, skills and experiences they need to take on the world, without limitations. Central to our approach (inspired by Montessori, Hygge, Reggio and Forest School) is our Community Life work which aims to make the communities we serve better places to live, work and grow up in. From annual fundraising events to community clean ups and a robust Sustainability Action Plan.

 We know it takes a village to raise a child and we want our nurseries to be reflective of our communities. We champion diversity in the early years sector and are driven to bring more men into early years, supporting MITEY to achieve a mixed-gender early years workforce. 

Why work at Cherubs Nurseries?

• Family-run business, but with all the benefits you would expect from a bigger group!
• Committed to taking people where they want to go - from personalised professional development pathways to continuous internal training. 
• Experienced and long-standing teams - plenty of support whilst you get to grips with Cherubs Nurseries.
• Proactive and forward-thinking culture - we’re committed to making Cherubs Nurseries a great place to work.

Our Offer
•    30% childcare discount at Cherubs Nurseries
•    20 days annual leave plus bank holidays (FTE)
•    Annual “me” day each year – on completion of 1 years’ service

Plus, other Cherubs Nurseries rewards and benefits such as employee assistance programme and free lunch!

What you’ll be doing 

• Provide timely and accurate information about nursery routines, policies and events.
• Take an active role in the enrolment, induction and settling in processes for new children and their families. 
• Assist in planning, organising and hosting an engaging calendar of parent and fundraising events.
• Manage daily attendance records and monitor parent sign in/out of children on the nursery app.
• Serve as the first point of contact for parent queries – in person, by phone, email or the nursery app.
• Proactively manage requests from parents including changes to booking patterns, the booking of extra sessions and meeting requests. 
• Be proficient in the main nursery systems and Microsoft Office, being able to explain these to parents and effectively coach the nursery teams.
• Assist in the overall management of the nursery diary, effectively managing this to avoid clashes, spread workload and support the smooth operation of the nursery.
• Support with compiling reports or documentation for inspections and parent meetings.
• Work as part of the Parent Experience Team, handling inbound calls and enquiries from prospective parents for Cherubs Kimberley.

Ready to make an impact beyond our nurseries? Join our team and help shape the future of early years care and education from the heart of our organisation. If you're driven, collaborative, and passionate about making a real difference - apply today.

Disclaimer: Cherubs Nurseries is committed to upholding a safe and compliant workforce and business. All roles require: the right to work in the United Kingdom, the completion of a “Keeping Children Safe” Form, a DBS and at least 2 satisfactory employment references. Some roles may also require a 5-year employment history.